Frequently asked questions FAQ
All products are guaranteed by our experience of over 40 years in the sector. The products can be accompanied by our commercial certificate issued upon request.
As these are natural stones, they may have imperfections or inclusions, impurities or fractures that are not to be considered defects but natural characteristics of the stone. If you have any doubts of this kind, ask for information before proceeding with the purchase.
The products for sale on the site are only a small part of what we have in stock, contact us for more information.
Yes, write to our email email@example.com or write to us via our social networks.
Yes, contact us to make an appointment at our showroom or laboratory in Macherio (MB)
Yes, always keep in mind that the products must still be packaged in the best possible way to protect them during transport.
No, once the shipment has been entrusted to the courier, it is not possible for us to cancel the order, you can still return the products.
No, you can also buy without registering, but by registering you will have access to promotions, discounts and stay updated on our initiatives and new products.
Yes, but only with your consent by registering for the newsletter and only regarding our business. However, you can easily unsubscribe from our site and our newsletter.
The shipment will take place the working day following the purchase, for payments made by bank transfer the shipment will be made the day after the amount is credited. For customized products, shipping times may vary depending on the processing required.as courier do you use? - we entrust our shipments to DHL, cash on delivery shipments will be entrusted to GLS.
Couriers usually deliver in Italy within 24/48 working hours
Yes, we ship all over the world, in this case the shipping method may vary depending on the destination country.